HANNA Instruments USA Limited Warranty

HANNA Instruments USA Limited Warranty

Only brand New Unused item(s) can be returned within 7 days after the delivery date per store return policy.

Please contact HANNA Tech Services at tech@hannainst.com or 800-426-6287 x34 for product warranty services or technical support.

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HANNA Instruments USA Limited Warranty:

Address: 270 George Washington Highway, Smithfield, Rhode Island 02917 USA

Phone: 800-426-6287; 401-765-7500; Fax: 401-762-5064

Bench Meters: 2 year; Electrodes: 6 month; Pen Testers: 1 year; Checker HC Series: 6 month; Portable Meters (HI96XXX series, HI91XX series): 2 year

Portable Multiparameter Meters (HI9828 series, HI9829 series): Meter: 2 year; Cable: 1 year; Sensor: 6 month

PCA: Meter: 1 year; Electrode: 6 months;

Mini Titrators: Meter: 2 year; Electrode: 6 months

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To International Buyers:

All items are brand new with USA warranty only. Please do NOT ask your local dealer for warranty services.

Please contact HANNA USA Tech Services directly to see if the problem can be solved over phone or via email.

If the USA warranty service is needed, the buyer should contact eSeasongear to get a RMA# first, then the buyer should return the item to HANNA Instruments directly with the RMA# (please declare the package as returned goods or valued at $1.00). The fixed item will be sent from HANNA Instruments to eSeasongear and then will be sent to the buyer. The buyer is responsible for international shipping/returning/handling fees.

HANNA Instruments, 270 George Washington Highway, Smithfield, Rhode Island 02917 USA

Due to the high oversea shipping cost and slow shipping time, PLEASE BUY FROM YOUR LOCAL DEALER if you are expecting warranty services.

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