eSeasongear International Sales & Shipping Policy

INTERNATIONAL OVERSEA SALES AND SHIPPING POLICY

- Please read the return & warranty policy before ordering.

- All orders will be shipped via USPS (The United States Postal Service).

- Please select the USPS box shipping if the tracking is needed.

- We do not offer price quotes based on technical specifications.

- We do not offer additional discount for the orders <$3000.

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Important Note for Milwaukee Instruments Products:

The Milwaukee Instruments Products can only be shipped to USA and Canada addresses, No Shipping for Milwaukee Products to any other countries.

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INTERNATIONAL PAYMENTS:

We accept all oversea credit card payments via PayPal for orders up to $3000 for first-time buyers.

We send items to the address on the PayPal payments ONLY!

Bank transfer/deposit/check for orders over $1000 are acceptable, please email us the item list with the total store price for an invoice.

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CUSTOMS DUTY and VAT:

Buyers are responsible for customs duty and VAT.

Please put a note on the store check out if you have special requests.

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INTERNATIONAL SHIPPING FEES

*** USPS First Class "Mail" International Shipping is for Document only after 1/22/2018.

*** USPS First Class "Package" International Shipping $30 for the first 2 lbs; $15 for each additional 1 lb; Max. Weight: 4 lbs.

*** USPS Priority International Box Shipping: $65 ($45 Canada) for the first 3 lbs ; $20 for each additional 3 lbs.

*** Express Shipping (+$20) may be required for the orders over $500.

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INTERNATIONAL TRACKING

- USPS First Class shipping has tracking for the following countries ONLY:

Australia, Belgium, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Hungary, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Portugal, Singapore, Spain, Switzerland, United Kingdom.

- The buyers from the countries other than the countries listed above need to select USPS Priority Box shipping if the tracking and delivery confirmation are needed.

- Please check your email for an USPS tracking number sent from PayPal Shipping to you direct.

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DELIVERY TIME:

USPS International First Class Mail 2-8 weeks, Priority Mail 2-3 weeks; Express Mail 1-2 weeks.

The above delivery time is only an estimated time. Actual time could vary due to your custom clearance and the efficiency of foreign delivery service.

In some countries, you will need to claim your package from your local post office, please contact your local post office with the tracking number.

About 90% Priority International packages delivered in 2-3 weeks, ~10% delivered in 3-6 weeks, and ~1% returned back to us in 8 weeks as unclaimed packages.

Please place your order accordingly!

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BACK ORDER TIME:

An additional 1-4 weeks needed - Manufacturers do not directly ship to international addresses, the back-ordered items for the international orders will need to be ordered/received and then shipped by eSeasongear to you.

PLEASE BUY FROM YOUR LOCAL DEALER IF YOU CAN NOT WAIT!

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AC VOLTAGES:

Please select the voltage and order the item accordingly. The 115V is the default voltage for the items listed with NO voltage options.

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NO RETURNS:

NO RETURNS for international orders. Please enter your orders accordingly.

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NO INTERNATIONAL WARRANTIES:

All items are brand new with USA warranty only. International buyers should NOT ask your local dealer for warranty services on the products bought from the USA.

PLEASE BUY FROM YOUR LOCAL DEALER if you are expecting warranty services.

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No international shipping for AquaCal heat pumps or AutoPilot complete salt generator systems.

The Milwaukee Instruments Products can only be shipped to USA and Canada addresses.

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For eBay Buyers selected First Class Mail International Shipping:

1. There is no warranty for oversea sales, please reply to confirm you agree with it.

2. Delivery confirmation/tracking is not available for the USPS First Class Mail shipping, please reply to confirm you do not need the delivery confirmation.

3. Please PayPal us $30.01 for USPS Priority shipping with tracking and delivery confirmation.

*** Sorry we have problems to process the orders from NONE-USA eBay site, the orders will be canceled and refunded.

Please reorder the items from our USA eBay site: https://www.ebay.com/str/eSeasonGear

Please accept our apologies for the inconvenience.